No remittance since start from last four month, hyperwallet transactions lost, payoneer account not being verified by Amazon.
Good Day,
Actually I have mentioned here about two problems I am facing regarding the same matter.
1- Four transactions made from Amazon seller central to Hyper wallet and then subsequently had to be transferred to my personal account in local bank in Pakistan, but unfortunately none was remitted in my bank account in Pakistan, though these were successfully transferred from Amazon seller wallet to Hyperwallet account.
2- After disappointed by Hyperwallet, I made account on Payoneer for the transfers to be made from Amazon seller Wallet to my local bank account in Pakistan, but more than two weeks gone but this payoneer account is still pending verification from amazon, although I provided all the required documents and details correctly.
Now because of these issues, I am already low in FBA stock on Amazon but I am unable to restock because more than four months have gone since I started amazon FBA but still not a single dollar came into my personal bank account in Pakistan, and thus I am unable to make purchasing for restocking.
I hope you will be able to resolve my issue on priority basis, I will be highly obliged.
Regards
Muhammad Rehan
Savul LLC.
No remittance since start from last four month, hyperwallet transactions lost, payoneer account not being verified by Amazon.
Good Day,
Actually I have mentioned here about two problems I am facing regarding the same matter.
1- Four transactions made from Amazon seller central to Hyper wallet and then subsequently had to be transferred to my personal account in local bank in Pakistan, but unfortunately none was remitted in my bank account in Pakistan, though these were successfully transferred from Amazon seller wallet to Hyperwallet account.
2- After disappointed by Hyperwallet, I made account on Payoneer for the transfers to be made from Amazon seller Wallet to my local bank account in Pakistan, but more than two weeks gone but this payoneer account is still pending verification from amazon, although I provided all the required documents and details correctly.
Now because of these issues, I am already low in FBA stock on Amazon but I am unable to restock because more than four months have gone since I started amazon FBA but still not a single dollar came into my personal bank account in Pakistan, and thus I am unable to make purchasing for restocking.
I hope you will be able to resolve my issue on priority basis, I will be highly obliged.
Regards
Muhammad Rehan
Savul LLC.
2 replies
Micah_Amazon
Hello @Seller_u3ZdG3EUGpfhq,
Thank you for reaching out. My apologies on the frustration that this has caused. While I would not be able to assist with third party payment vendors, I can help on the Amazon side. Would you please share the most recent seller support case with me. I would like to investigate and escalate if need be.
Looking forward to your response.
Cheers,
Micah
Micah_Amazon
Hello @Seller_u3ZdG3EUGpfhq,
Thank you for your post. I am closing down this thread. If you still need assistance please start a new discussion.
Have a great weekend.
Cheers,
Micah
