Why haven't product compliance issues been reviewed?
It's been a month since our product was submitted, and Amazon hasn't reviewed it. Can anyone help me? case ID: 16514667481
Why haven't product compliance issues been reviewed?
It's been a month since our product was submitted, and Amazon hasn't reviewed it. Can anyone help me? case ID: 16514667481
4 replies
Atlas_Amazon
Hello @Seller_l6KiAoN2ucxwv
Thank you for the information provided regarding the delay in response on your compliance review. I understand the frustration as this is delaying your ability to sell. Our team has seen a higher volume in several types of reviews which has caused the delays you are seeing.
I have gone ahead and passed the information related to the case and ASIN to the appropriate teams. We will continue to monitor for an update, and ask that you refer back to this thread if you receive one.
Best,
Atlas
Seller_YWIOuNd9iGCOi
Yeah we're having the same issue. We submitted one of our cases over 2 months ago and *still* it's just marked as "pending." Amazon forgot about us, too.
