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Seller_w7NGR2pRWD70q

Buyer Seller Messaging

I have tried in vain to use Buyer-Seller Messaging. Of course not replying to a customer is a cardinal sin, so I’m completely in the Amazon doghouse. But I write my message, try to send, and am told there’s a field I haven’t filled…but I can’t this ‘field’ so I can’t send the message. Feels overly complicated.

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Tags:Buyer messages
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Seller_w7NGR2pRWD70q

Buyer Seller Messaging

I have tried in vain to use Buyer-Seller Messaging. Of course not replying to a customer is a cardinal sin, so I’m completely in the Amazon doghouse. But I write my message, try to send, and am told there’s a field I haven’t filled…but I can’t this ‘field’ so I can’t send the message. Feels overly complicated.

Tags:Buyer messages
10
88 views
4 replies
Reply
4 replies
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Seller_DdmPiA1p1S2Wu

That is really odd. So, this is on messages that you are just trying to reply to it sounds like, so the only thing you should need to do is type the reply in the reply box and click on, "Send". I haven't ever run across this issue. I just responded to a buyer yesterday with no problems. You may want to try clearing your cookies and cache in your browser and see if that helps, and if not, try a different browser to see if that makes a difference.

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Seller_Hi7wbO2Kbo6bl

To reply to a message you can just reply through your "home" email system. It goes through buyer/seller messaging anyway.

10
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Seller_nRFmxiQg4EGrw

I've never run across this, but have to ask if you are responding on a computer or using the app on your phone?

Perhaps try the other one and see if you have the same issue.

10
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Seller_HFQWp5S58NGLU

post

Why cx getting the package they still wants the money back and amazon allowed them to get the refund and amazon go back at you now to deactivated ur acc and i cheap my products on times always any advice please

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user profile
Seller_w7NGR2pRWD70q

Buyer Seller Messaging

I have tried in vain to use Buyer-Seller Messaging. Of course not replying to a customer is a cardinal sin, so I’m completely in the Amazon doghouse. But I write my message, try to send, and am told there’s a field I haven’t filled…but I can’t this ‘field’ so I can’t send the message. Feels overly complicated.

88 views
4 replies
Tags:Buyer messages
10
Reply
user profile
Seller_w7NGR2pRWD70q

Buyer Seller Messaging

I have tried in vain to use Buyer-Seller Messaging. Of course not replying to a customer is a cardinal sin, so I’m completely in the Amazon doghouse. But I write my message, try to send, and am told there’s a field I haven’t filled…but I can’t this ‘field’ so I can’t send the message. Feels overly complicated.

Tags:Buyer messages
10
88 views
4 replies
Reply
user profile

Buyer Seller Messaging

by Seller_w7NGR2pRWD70q

I have tried in vain to use Buyer-Seller Messaging. Of course not replying to a customer is a cardinal sin, so I’m completely in the Amazon doghouse. But I write my message, try to send, and am told there’s a field I haven’t filled…but I can’t this ‘field’ so I can’t send the message. Feels overly complicated.

Tags:Buyer messages
10
88 views
4 replies
Reply
4 replies
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Seller_DdmPiA1p1S2Wu

That is really odd. So, this is on messages that you are just trying to reply to it sounds like, so the only thing you should need to do is type the reply in the reply box and click on, "Send". I haven't ever run across this issue. I just responded to a buyer yesterday with no problems. You may want to try clearing your cookies and cache in your browser and see if that helps, and if not, try a different browser to see if that makes a difference.

10
user profile
Seller_Hi7wbO2Kbo6bl

To reply to a message you can just reply through your "home" email system. It goes through buyer/seller messaging anyway.

10
user profile
Seller_nRFmxiQg4EGrw

I've never run across this, but have to ask if you are responding on a computer or using the app on your phone?

Perhaps try the other one and see if you have the same issue.

10
user profile
Seller_HFQWp5S58NGLU

post

Why cx getting the package they still wants the money back and amazon allowed them to get the refund and amazon go back at you now to deactivated ur acc and i cheap my products on times always any advice please

13
Follow this discussion to be notified of new activity
user profile
Seller_DdmPiA1p1S2Wu

That is really odd. So, this is on messages that you are just trying to reply to it sounds like, so the only thing you should need to do is type the reply in the reply box and click on, "Send". I haven't ever run across this issue. I just responded to a buyer yesterday with no problems. You may want to try clearing your cookies and cache in your browser and see if that helps, and if not, try a different browser to see if that makes a difference.

10
user profile
Seller_DdmPiA1p1S2Wu

That is really odd. So, this is on messages that you are just trying to reply to it sounds like, so the only thing you should need to do is type the reply in the reply box and click on, "Send". I haven't ever run across this issue. I just responded to a buyer yesterday with no problems. You may want to try clearing your cookies and cache in your browser and see if that helps, and if not, try a different browser to see if that makes a difference.

10
Reply
user profile
Seller_Hi7wbO2Kbo6bl

To reply to a message you can just reply through your "home" email system. It goes through buyer/seller messaging anyway.

10
user profile
Seller_Hi7wbO2Kbo6bl

To reply to a message you can just reply through your "home" email system. It goes through buyer/seller messaging anyway.

10
Reply
user profile
Seller_nRFmxiQg4EGrw

I've never run across this, but have to ask if you are responding on a computer or using the app on your phone?

Perhaps try the other one and see if you have the same issue.

10
user profile
Seller_nRFmxiQg4EGrw

I've never run across this, but have to ask if you are responding on a computer or using the app on your phone?

Perhaps try the other one and see if you have the same issue.

10
Reply
user profile
Seller_HFQWp5S58NGLU

post

Why cx getting the package they still wants the money back and amazon allowed them to get the refund and amazon go back at you now to deactivated ur acc and i cheap my products on times always any advice please

13
user profile
Seller_HFQWp5S58NGLU

post

Why cx getting the package they still wants the money back and amazon allowed them to get the refund and amazon go back at you now to deactivated ur acc and i cheap my products on times always any advice please

13
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