HELPPPPPPP!!! WE SENT 5 PAIR OF SHOES TO AMAZON FBA WAREHOUSE BUT AMAZON SAYS COUNTED 0 IN THE BOX, WHO WILL PAY ME THAT LOST? I CANT SUBMIT THE INFO. THAT YOU ARE REQUESTING BECAUSE THE STATUS IS CLOSED. HELP ASAP
HELPPPPPPP!!! WE SENT 5 PAIR OF SHOES TO AMAZON FBA WAREHOUSE BUT AMAZON SAYS COUNTED 0 IN THE BOX, WHO WILL PAY ME THAT LOST? I CANT SUBMIT THE INFO. THAT YOU ARE REQUESTING BECAUSE THE STATUS IS CLOSED. HELP ASAP.
SO HOW AMAZON WILL RECEIVED AN EMPTY BOX THAT WEIGHTED 10 LBS AT UPS??? MAYBE UPS STOLE? OR AMAZON WAREHOUSE LOST MY ITEMS?? WEIRD THINK IS THAT I DONT SEE 1 SELLER FBA FOR THIS ITEM.

HELPPPPPPP!!! WE SENT 5 PAIR OF SHOES TO AMAZON FBA WAREHOUSE BUT AMAZON SAYS COUNTED 0 IN THE BOX, WHO WILL PAY ME THAT LOST? I CANT SUBMIT THE INFO. THAT YOU ARE REQUESTING BECAUSE THE STATUS IS CLOSED. HELP ASAP
HELPPPPPPP!!! WE SENT 5 PAIR OF SHOES TO AMAZON FBA WAREHOUSE BUT AMAZON SAYS COUNTED 0 IN THE BOX, WHO WILL PAY ME THAT LOST? I CANT SUBMIT THE INFO. THAT YOU ARE REQUESTING BECAUSE THE STATUS IS CLOSED. HELP ASAP.
SO HOW AMAZON WILL RECEIVED AN EMPTY BOX THAT WEIGHTED 10 LBS AT UPS??? MAYBE UPS STOLE? OR AMAZON WAREHOUSE LOST MY ITEMS?? WEIRD THINK IS THAT I DONT SEE 1 SELLER FBA FOR THIS ITEM.

12 replies
Seller_kIukTwdhvntAp
Unless you are an AUTHORIZED Nike dealer you will NOT get the shoes back even if they find them.
Nike is one of the MOST protective brands on Amazon.
Your best chance of NOT getting permanently suspended will be if they never find the shoes AND you just let the loss drop off the radar.
Have you read NOTHING on the Forum about the dozens of YouTube/TikTok sellers getting suspended for trying to sell NIKE products?
Here are the NEW rules for selling on the ‘new and improved’ Amazon.
The first question is -- Are you authorized IN WRITING by the BRAND to sell their items on Amazon? That means from the BRAND, not some random wholesale source that can NOT authorize anything – they only SELL.
More and more brands have provided a "whitelist" of their approved sellers and if YOU are NOT on the list you will be stopped in your tracks and probably hit with an IP violation.
The second (and probably more important) question is -- Where are you sourcing your products? Are you buying direct from the brand or through an AUTHORIZED wholesale source?
NOTE – FOR 'GATED' CATEGORIES' DOING RA IS NOT PERMITTED ON AMAZON. PERIOD. If you have to 'apply to sell' you WILL need an INVOICE from an AUTHORIZED distributor and not a receipt.

Seller_lL56sfALOfvzT
You don't have permission to sell those, consider the $ lost part of your Amazon tuition.
Put your account on vacation and go through Seller University and Read the forums everyday.
Learn about brand ungating and permissions.
Seller_4zBzdtgCyS9EI
Looks like some Amazon warehouse workers are enjoying their new, free shoes!
Seller_kIukTwdhvntAp
" I CANT SUBMIT THE INFO. THAT YOU ARE REQUESTING BECAUSE THE STATUS IS CLOSED."
Allow me to fix this for you---
I can't submit the info that you are requesting because all I have is a RECEIPT and not an INVOICE as required.
As @Seller_lL56sfALOfvzT notes --
SELLER U NOW and vacation mode immediately.
https://sell.amazon.com/learn
The truly shocking thing is that you still have an active account.............

Seller_8sP6ffckcRn6v
All you have to do is click on the Choose file box and upload your wholesale NIKE invoices.
Jameson_Amazon
Hi @Seller_9fG8DJfWVYfjx,
Thank you for reaching out on the Seller Forums! I'm happy to see that you've received some great insights and advice from other sellers in the replies here.
I just took a further look in your Seller Support case for this situation (case # 14601050181) and do see that the team is requesting additional information from you. In order for that team to assist you further, please respond back within case 1460105018 with that information.
Now with that said, I did also want to send over the following resources that provide guidelines and best practices when sourcing products to sell on Amazon:
- Guidelines to source products to sell on Amazon
- Responsible sourcing documentation request requirements
- Invoice requirements for when you apply to sell
After becoming a bit more familiar with those policies, please reach out to me on this thread if you have any further questions!
All the best,
Jameson