Dear Amazon Forum team,

Please, help. I have top performing listing, which was a Best seller in my category for months. However, when I submitted it for White Friday deal, it was not approved. Moreover, I am not able to create coupon for it, as I am getting mistake that it was classified as an "Adult product". It is portable bidet, not Adult product. It was successfully selling for long time, has good rating and lots of customer reviews, confirming that it is portable bidet. It is my own branded product and I am the only authorized seller of it. However, due to this amazon labeling it as adult product, my ASIN has block from product search which is causing the search restriction, i don't have White Friday deal, coupons, etc and my listing is going down.

I submitted 2 cases (10498717562 and 10478938152) to sales support but NO ACTION was taken during 21 days! My last case has status "Pending Amazon Action" and support team is replying during last 2 weeks that "Your request is currently under investigation. I hope you can bear with us a while we continue our investigation on this case and provide you with a resolution."

As result, Amazon is putting down my top performing listing and stopping me from using Friday opportunities. Please, help.

BR