Appeal for Account Suspension Due to Alleged Counterfeit Product Sales Dear Amazon Performance Team, I am writing to appeal the suspension of my seller account under Section 3 of Amazon’s Business Solutions Agreement, due to allegations of s
Subject: Appeal for Account Suspension Due to Alleged Counterfeit Product Sales
Dear Amazon Performance Team,
I am writing to appeal the suspension of my seller account under Section 3 of Amazon’s
Business Solutions Agreement, due to allegations of selling counterfeit products. I take these
allegations very seriously and would like to provide a detailed explanation of the steps we have
taken to address this issue.
Root Causes:
● Supplier Misrepresentation: We identified that the supplier we sourced certain
products from misrepresented their authenticity, leading to the sale of counterfeit items.
● Lack of Verification: Our internal procedures did not include a thorough verification of
the authenticity of the products before listing them on Amazon.
Corrective Actions:
● Supplier Termination and Refunds: We have terminated our relationship with the
supplier in question and removed all products sourced from them. We have also issued
full refunds to affected customers and apologized for the oversight.
● Implementation of an Authenticity Verification Process: We have implemented a
rigorous verification process that includes requiring suppliers to provide documentation
proving the authenticity of their products. Additionally, we will only work with suppliers
who have been thoroughly vetted for their credibility and reliability.
Preventive Actions:
● Strict Supplier Vetting Process: We have established a stringent supplier vetting
process to ensure that all products we list are genuine and meet Amazon’s standards.
This process includes obtaining certificates of authenticity and performing periodic
checks on suppliers.
● Ongoing Product Audits: We will conduct ongoing audits of our product inventory to
ensure that all items are authentic. Any discrepancies will be addressed immediately to
prevent the sale of counterfeit products in the future.
We are fully committed to ensuring that all products sold through our Amazon account are
authentic and meet the highest standards of quality and compliance.
Thank you for your understanding and consideration,
[Tayyab Abbas]
[Tayzulls LLC]
Appeal for Account Suspension Due to Alleged Counterfeit Product Sales Dear Amazon Performance Team, I am writing to appeal the suspension of my seller account under Section 3 of Amazon’s Business Solutions Agreement, due to allegations of s
Subject: Appeal for Account Suspension Due to Alleged Counterfeit Product Sales
Dear Amazon Performance Team,
I am writing to appeal the suspension of my seller account under Section 3 of Amazon’s
Business Solutions Agreement, due to allegations of selling counterfeit products. I take these
allegations very seriously and would like to provide a detailed explanation of the steps we have
taken to address this issue.
Root Causes:
● Supplier Misrepresentation: We identified that the supplier we sourced certain
products from misrepresented their authenticity, leading to the sale of counterfeit items.
● Lack of Verification: Our internal procedures did not include a thorough verification of
the authenticity of the products before listing them on Amazon.
Corrective Actions:
● Supplier Termination and Refunds: We have terminated our relationship with the
supplier in question and removed all products sourced from them. We have also issued
full refunds to affected customers and apologized for the oversight.
● Implementation of an Authenticity Verification Process: We have implemented a
rigorous verification process that includes requiring suppliers to provide documentation
proving the authenticity of their products. Additionally, we will only work with suppliers
who have been thoroughly vetted for their credibility and reliability.
Preventive Actions:
● Strict Supplier Vetting Process: We have established a stringent supplier vetting
process to ensure that all products we list are genuine and meet Amazon’s standards.
This process includes obtaining certificates of authenticity and performing periodic
checks on suppliers.
● Ongoing Product Audits: We will conduct ongoing audits of our product inventory to
ensure that all items are authentic. Any discrepancies will be addressed immediately to
prevent the sale of counterfeit products in the future.
We are fully committed to ensuring that all products sold through our Amazon account are
authentic and meet the highest standards of quality and compliance.
Thank you for your understanding and consideration,
[Tayyab Abbas]
[Tayzulls LLC]
