We have completed our review of your face and ID document images.
About a month ago, I completed the process, and everything was approved. However, the message still appears in the account entry. What should be done to ensure that it has been finalized?
"We have completed our review of your face and ID document images.
We are conducting further checks on the information you provided during registration and we may contact you by email for further clarification within two business days."
We have completed our review of your face and ID document images.
About a month ago, I completed the process, and everything was approved. However, the message still appears in the account entry. What should be done to ensure that it has been finalized?
"We have completed our review of your face and ID document images.
We are conducting further checks on the information you provided during registration and we may contact you by email for further clarification within two business days."
1 reply
Cooper_Amazon
Good Evening @Seller_rPGA2uQEyZF8p, I wanted to stop by and check in with you regarding your discussion on seller identity verification.
I double checked your Performance Notifications, Account Health Dashboard and Account Info section of your Seller Central and didn't see any banners or notifications remaining regarding seller verification.
I also found the case you worked with the Seller Verification team on February 8th, 2024 and they mentioned: "We have reviewed the documents that you provided and were able to complete your verification process. You can now sign in to Seller Central and start selling on Amazon."
Please let us know if you are experiencing any access issues or running into any further seller identity issues and I'd be happy to address them with you. Hope you have a wonderful rest of the week and take care!
Sincerely, Cooper_Amazon
