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🎯 White Friday 2025: Are You Ready?
by Seller_BlIVJdYD3zD3G

Hello Sellers!

✨White Friday 2025 is approaching, and we'd love to hear about your preparation plans! Whether you're an experienced Seller or this is your first White Friday season, share your insights with our community.

🌟What is White Friday?

A major shopping event where deals and discounts are offered to shoppers!

▶️Helpful resources:

Deals for Events

Promotional tools and how to use them

🛍️ Quick Poll: When do you typically start your White Friday preparations?

  • 1-3 months in advance
  • 2-3 weeks in advance
  • At the very last moment!

📝Share your thoughts below!

Your insights could help fellow sellers prepare for a successful White Friday 2025!

Noor

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Changing My phone number in return address
by Seller_dYssYy0tv2n7q

Dear Sir/Madam,

I am facing an issue with the contact number associated with my return shipments.

I have already updated my phone number in the return settings of my Seller Central account. However, when return shipments are being delivered to me, the courier team is still attempting to contact me on my old phone number, which has already been deactivated.

The new contact number has been added to the shipment address, and it is also displaying correctly in the address details. However, the courier team continues to use the previous number instead of the updated contact number.

Could you please assist me in resolving this issue and ensure that my new phone number is set as the primary contact number for all future return shipments?

Please note that my old number will soon be permanently disconnected by the service provider, so I would appreciate your support in updating this information at the earliest.

Thank you for your assistance and support.

Best regards,

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Customer Reviews
by Seller_hHK0PTOZcRg1d

Hello Sellers,

I have been selling my products on Amazon UAE and have been receiving regular orders. However, I have noticed that very few customers are leaving reviews, even after multiple sales.

I understand that reviews are voluntary, but I would like to know if there are any Amazon-approved methods to improve the review rate.

Has anyone faced a similar issue? What strategies helped you increase genuine customer reviews while staying within Amazon’s policies?

Thank you for your advice.

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Refund Issued but Customer Not Returning Item
by Seller_wBccVanqepu3a

We are facing an issue with one of our recent orders. The customer requested a return/refund, and we have already initiated a full refund from our side.

However, despite multiple attempts to contact the customer for product handover, they have not cooperated and are continuously making excuses. As a result, the product has not been returned to us.

The product cost is AED 450, and this situation is causing us a significant loss. Kindly guide us on how to proceed in this case. Is there any option to raise a complaint or take action against the customer?

We would appreciate your support in resolving this matter.

Thank you.

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How to increase the FBM sales
by Seller_1JpXUJXzh3FYs

Now days I am not getting new orders please share your experience how to improve this to contineously get the new orders. Kept in mind no ppc ads are run because our management decide this to grow organically. Please provide me new tips and tricks.

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Has Anyone Faced This Issue and Found a Solution?
by Seller_ba1aRsajNwqhH

Discussion:

Hello Amazon Seller Community,

My seller account was temporarily deactivated, and Account Health Support informed me that an internal team was reviewing my account.

They advised me to monitor my registered email and the Performance Notifications section in Seller Central. However, I have not received any notification or update yet.

Has anyone faced a similar situation before? How long did the internal review take, and what steps did you follow to resolve the issue and reactivate your account?

Any advice or successful experience would be greatly appreciated.

Thank you.

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Hello, i need help according this notification..

Your Amazon.ae seller account has been deactivated in accordance with section 3 of the Amazon Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. This action is in accordance with our Funds Disbursement Eligibility policy.

Why did this happen?

We have identified multiple policy violations in your account:

1. Potentially inauthentic items. To learn more, go to "Amazon Anti-Counterfeiting Policy":

https://sellercentral.amazon.ae/gp/help/201165970

ASIN: B0CLC8YF6F

How do I reactivate my account?

To reactivate your account, click “Reactivate your account” on the banner at the top of your "Account Health" page and following the instructions provided.

Has your account been deactivated in error?

If you believe that there has been an error, you can submit an explanation. To do so, click “Reactivate your account” on the banner at the top of your "Account Health" page and follow the instructions provided.

Your explanation should include an evidence that demonstrates your account has complied with our policies.

@Seller_MSlNt41ujcYiP

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