STILL NO ANSWER FROM AMAZON CUSTOMER
so it has been nearly 20 days now that I had 50 units in stock of one item but I sold just one and after that my inventory went missing in FBA due to which I am not able to make sales Reason being my products are stashed somewhere in amazon warehouse. The customer support is so awful that they can't reply or have not been able to investigate the issue at all. they just REPLY THAT WE ARE WOKIN ON THE ISSUE. IT HAS BEEN 15 DAYS. CANT THEY UNDERSTAND THE KIND OF LOSSES BUYER HAS TO FACE JSUT BECOAUSE OF THEIR MISSMANAGEMNT AND ON TOP OF THAT NO REPLY????????????
STILL NO ANSWER FROM AMAZON CUSTOMER
so it has been nearly 20 days now that I had 50 units in stock of one item but I sold just one and after that my inventory went missing in FBA due to which I am not able to make sales Reason being my products are stashed somewhere in amazon warehouse. The customer support is so awful that they can't reply or have not been able to investigate the issue at all. they just REPLY THAT WE ARE WOKIN ON THE ISSUE. IT HAS BEEN 15 DAYS. CANT THEY UNDERSTAND THE KIND OF LOSSES BUYER HAS TO FACE JSUT BECOAUSE OF THEIR MISSMANAGEMNT AND ON TOP OF THAT NO REPLY????????????
1 reply
Adam_Amazon_
Hello @Seller_3ed5yO9oURSBL,
Im sorry to hear that you are facing this. I know how frustrating this can be. Would you share the case ID to take a look?
Adam