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Seller_2tJwt9xaphnzo

how to Report Counterfeit without Test Buy

Dear @Troy_Amazon need your help am a Brand owner for a Private label and Amazon brand registered but there are few seller who are adding their offer without any consent and since am not selling my product anywhere else, seems they are selling counterfeit on my product. i have messaged sellers 4-5 times but they are not removing their offer, Please help me how i can report counterfeit wihtout Test Buy through Brand registry portal.

Thanks

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Manage Your Brand
Tags:Brand Registry, Counterfeit, Intellectual property infringements
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Seller_2tJwt9xaphnzo

how to Report Counterfeit without Test Buy

Dear @Troy_Amazon need your help am a Brand owner for a Private label and Amazon brand registered but there are few seller who are adding their offer without any consent and since am not selling my product anywhere else, seems they are selling counterfeit on my product. i have messaged sellers 4-5 times but they are not removing their offer, Please help me how i can report counterfeit wihtout Test Buy through Brand registry portal.

Thanks

Manage Your Brand
Tags:Brand Registry, Counterfeit, Intellectual property infringements
00
156 views
1 reply
Reply
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JiAlex_Amazon
In reply to: Seller_2tJwt9xaphnzo's post

Hello @Seller_2tJwt9xaphnzo!

My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, the test buy step, when you create a report, is a vital part of the process of reporting a violation as it is including on the investigation process, meaning it cannot be skipped from the process.

Also, please be informed that we reviewed your query, and we would like to inform you that Brand Protection is indeed the main theme/aspect of being registered in Amazon Brand Registry. While we're committed to helping you protect your registered trademarks on our store, we do not prevent sellers from selling branded products, nor do we allow our Selling partners to remove sellers from our store.

Kindly note that our goal is always to ensure that customers shop our store with confidence. However, we consider a brand's enforcement of distribution policies and rules to be a matter between the sellers and the brand.

Any assistance, don’t hesitate to reach out to our support channel

Regards,

JiAlex

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Seller_2tJwt9xaphnzo

how to Report Counterfeit without Test Buy

Dear @Troy_Amazon need your help am a Brand owner for a Private label and Amazon brand registered but there are few seller who are adding their offer without any consent and since am not selling my product anywhere else, seems they are selling counterfeit on my product. i have messaged sellers 4-5 times but they are not removing their offer, Please help me how i can report counterfeit wihtout Test Buy through Brand registry portal.

Thanks

156 views
1 reply
Manage Your Brand
Tags:Brand Registry, Counterfeit, Intellectual property infringements
00
Reply
user profile
Seller_2tJwt9xaphnzo

how to Report Counterfeit without Test Buy

Dear @Troy_Amazon need your help am a Brand owner for a Private label and Amazon brand registered but there are few seller who are adding their offer without any consent and since am not selling my product anywhere else, seems they are selling counterfeit on my product. i have messaged sellers 4-5 times but they are not removing their offer, Please help me how i can report counterfeit wihtout Test Buy through Brand registry portal.

Thanks

Manage Your Brand
Tags:Brand Registry, Counterfeit, Intellectual property infringements
00
156 views
1 reply
Reply
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how to Report Counterfeit without Test Buy

by Seller_2tJwt9xaphnzo

Dear @Troy_Amazon need your help am a Brand owner for a Private label and Amazon brand registered but there are few seller who are adding their offer without any consent and since am not selling my product anywhere else, seems they are selling counterfeit on my product. i have messaged sellers 4-5 times but they are not removing their offer, Please help me how i can report counterfeit wihtout Test Buy through Brand registry portal.

Thanks

Manage Your Brand
Tags:Brand Registry, Counterfeit, Intellectual property infringements
00
156 views
1 reply
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JiAlex_Amazon
In reply to: Seller_2tJwt9xaphnzo's post

Hello @Seller_2tJwt9xaphnzo!

My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, the test buy step, when you create a report, is a vital part of the process of reporting a violation as it is including on the investigation process, meaning it cannot be skipped from the process.

Also, please be informed that we reviewed your query, and we would like to inform you that Brand Protection is indeed the main theme/aspect of being registered in Amazon Brand Registry. While we're committed to helping you protect your registered trademarks on our store, we do not prevent sellers from selling branded products, nor do we allow our Selling partners to remove sellers from our store.

Kindly note that our goal is always to ensure that customers shop our store with confidence. However, we consider a brand's enforcement of distribution policies and rules to be a matter between the sellers and the brand.

Any assistance, don’t hesitate to reach out to our support channel

Regards,

JiAlex

00
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user profile
JiAlex_Amazon
In reply to: Seller_2tJwt9xaphnzo's post

Hello @Seller_2tJwt9xaphnzo!

My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, the test buy step, when you create a report, is a vital part of the process of reporting a violation as it is including on the investigation process, meaning it cannot be skipped from the process.

Also, please be informed that we reviewed your query, and we would like to inform you that Brand Protection is indeed the main theme/aspect of being registered in Amazon Brand Registry. While we're committed to helping you protect your registered trademarks on our store, we do not prevent sellers from selling branded products, nor do we allow our Selling partners to remove sellers from our store.

Kindly note that our goal is always to ensure that customers shop our store with confidence. However, we consider a brand's enforcement of distribution policies and rules to be a matter between the sellers and the brand.

Any assistance, don’t hesitate to reach out to our support channel

Regards,

JiAlex

00
user profile
JiAlex_Amazon
In reply to: Seller_2tJwt9xaphnzo's post

Hello @Seller_2tJwt9xaphnzo!

My name is JiAlex from the Community Manager team here on forums. I wanted to follow up on your post. In regard to your inquiry, the test buy step, when you create a report, is a vital part of the process of reporting a violation as it is including on the investigation process, meaning it cannot be skipped from the process.

Also, please be informed that we reviewed your query, and we would like to inform you that Brand Protection is indeed the main theme/aspect of being registered in Amazon Brand Registry. While we're committed to helping you protect your registered trademarks on our store, we do not prevent sellers from selling branded products, nor do we allow our Selling partners to remove sellers from our store.

Kindly note that our goal is always to ensure that customers shop our store with confidence. However, we consider a brand's enforcement of distribution policies and rules to be a matter between the sellers and the brand.

Any assistance, don’t hesitate to reach out to our support channel

Regards,

JiAlex

00
Reply
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