ATS CARRIER SELECTION ERROR
Hi amazon support
Am trying to send my FBA inventory using ATS but when i try to send any of my inventory from yesterday am experiencing this error ( attach screenshot) it does not allow me to use the ATS
here is the workflow id wf13c93670-2725-49ae-b5f6-95682b887612
URL is https://sellercentral.amazon.ae/fba/sendtoamazon/confirm_shipping_step?preselected=sita&wf=wf13c93670-2725-49ae-b5f6-95682b887612
step number 2 (confirm shipping when trying to choose ATS)
date error first occured is of yesterday and still today)
why is this happening? kindly fix this i have invevntory to be sent using ats.
the ship from address is also same as previous through which i send shipments using ats.
i Also created a case but the support team is not replying
here is case id 9593256082
ATS CARRIER SELECTION ERROR
Hi amazon support
Am trying to send my FBA inventory using ATS but when i try to send any of my inventory from yesterday am experiencing this error ( attach screenshot) it does not allow me to use the ATS
here is the workflow id wf13c93670-2725-49ae-b5f6-95682b887612
URL is https://sellercentral.amazon.ae/fba/sendtoamazon/confirm_shipping_step?preselected=sita&wf=wf13c93670-2725-49ae-b5f6-95682b887612
step number 2 (confirm shipping when trying to choose ATS)
date error first occured is of yesterday and still today)
why is this happening? kindly fix this i have invevntory to be sent using ats.
the ship from address is also same as previous through which i send shipments using ats.
i Also created a case but the support team is not replying
here is case id 9593256082
3 replies
Seller_A7UDyHEyenuX8
make sure your address contains UAE mobile number.
Seller_udDlueWtT7Xml
YES i was facing this same issue a few days ago dont worry and dont panic ats service is not available now it will be available soon keep trying