Amazon Returns Center in Hebron, Kentucky
@Tatiana_Amazon
Hello,
UPS attempted delivery at the wrong address / UPS scanned as 'Return to Sender'
UPS says the package was delivered to an Amazon Returns Center in Hebron, Kentucky! The buyer received a refund and I have not recieved the product back.
What can I do to get the product or mt money back?
Thanks in advance for your help in this frustrating situation
Amazon Returns Center in Hebron, Kentucky
@Tatiana_Amazon
Hello,
UPS attempted delivery at the wrong address / UPS scanned as 'Return to Sender'
UPS says the package was delivered to an Amazon Returns Center in Hebron, Kentucky! The buyer received a refund and I have not recieved the product back.
What can I do to get the product or mt money back?
Thanks in advance for your help in this frustrating situation
1 reply
KJ_Amazon
Hello @Seller_mLZfX5IKbCost. Thanks for checking in about that rerouted return.
Your best next step is to file a SAFE-T Claim requesting reimbursement for the lost/refunded return.
How to file a SAFE-T claim: steps and best practices
If you share a Case or Order ID, I can take a look at the details to determine if any other steps are available.
