Regarding the second review of water and electricity bills
Hello everyone,
I have a question that confuses me and I need to consult everyone because I am a new seller and I am not familiar with it. I would like to know the water and electricity bills that need to be provided for the second review. The provided office address should be consistent with the address provided when registering the store, but my husband is the manager who handles the water and electricity bills. All water and electricity bills use my husband's name. If the water and electricity bills I provide use my husband's name, But the office address is consistent with the information provided by the Amazon store registration. Can this water and electricity bill be used in the documents that need to be submitted for the second review of my Amazon store?
Regarding the second review of water and electricity bills
Hello everyone,
I have a question that confuses me and I need to consult everyone because I am a new seller and I am not familiar with it. I would like to know the water and electricity bills that need to be provided for the second review. The provided office address should be consistent with the address provided when registering the store, but my husband is the manager who handles the water and electricity bills. All water and electricity bills use my husband's name. If the water and electricity bills I provide use my husband's name, But the office address is consistent with the information provided by the Amazon store registration. Can this water and electricity bill be used in the documents that need to be submitted for the second review of my Amazon store?
0 replies
Seller_rI7BZIczK8iAC
If the Amazon seller account is to YOUR name and address you have to present ONE utility bill that matches exactly that name.
It seems you don't have such a bill, I suggest you to go to a mobile phone provider and subscribe a cheap subscription to your name, exactly as in "Legal Entity" in your seller account settings. Amazon needs ONE bill. If you send two, you proof that you are unable to understand their instructions.
Micah_Amazon
Hello @Seller_ltOZxYXz64szQ,
Thank you for reaching out. I wanted to follow up and see if you still have some additional questions around the verification process with utility bills. I have provided some information and resources below to help assist.
Amazon will need to verify the identity of the legal representative or beneficial owner registering the account.
The person registering the account, also known as primary contact person, will need to provide two documents - an identity document and an additional document.
We require at least two documents in order to verify your identity:
- Identity document - A government-issued photo identity document that is used to confirm one’s identity, such as a passport or national ID. This document must match the proof of identity information selected under Identity data.
- Additional document
- Business Licenses: We require a document that proves that your business is valid, such as a business license or equivalent business document. This is a government issued statement displaying information on your business.
- Proof of address: We collect a proof of address document, such as bank statement or credit card statement. A bank statement is an official document issued by your bank or other financial institution that summarizes your account activity over a certain period of time - typically one month.
- Additional documents for legal and compliance obligations. Based on your business' physical location or the store(s) in which you operate, we may request additional documents and information about your business.
In order to ensure your documents are not rejected, make sure that they meet the following requirements:
- Be valid (not expired, revoked, inactive or closed).
- Be high resolution and unobstructed (clear, readable, visible and in focus).
- Be complete and not cut off from any sides (not angled or cropped).
- Be a scanned image or photo of the original document taken from your mobile device's camera.
- Display the full document (front and back, if applicable).
- Be less than 50MB in size.
- Be in one of these formats: TIF, TIFF, PNG, JPG, PDF, and JPEG. Do not include special characters in the file name (examples: $, &, or #).
- Be authentic and unaltered.
- Must not be password-protected.
- Be in one of these supported languages: Arabic, Simplified Chinese, Dutch, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Spanish, Swedish, Tamil, Thai, Turkish, and Vietnamese. If your documents are not in a supported language, you must submit a notarized translation in a supported language along with the original document.
Please let me know if you have additional questions or concerns.
Cheers,
Micah
