Action Required: Pay your seller account balance
i had an account for quite a while but due to some problems i couldn't find the time to start selling, today received this email and i have the individual option checked on my stores regions so with that said i shouldn't be receiving any account balance to pay for.
Greetings from Amazon Services.
You have a balance due in your Amazon seller account. We attempted to charge your credit card for the balance, but your bank declined the charge.
For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable to Amazon. Please verify that the credit card information you have on file is correct, and contact your bank with questions related to the accuracy of the information you provided.
It is possible that the charge was declined due to a credit limit imposed by your bank. If that is the case, we will attempt to charge a lesser amount to your card as often as every 24 hours until the remaining balance in your seller account is paid in full.
If the card was declined for any other reason, you will need to update the credit card information in your seller account. Payment will be suspended until your credit card information has been updated. Go to Seller Account information to update your credit card.
Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.
To pay by wire transfer or check, please follow the instructions at the bottom of this message.
As a reminder, for amounts you owe us, Amazon may charge any payment instrument you provide to us.
For more information, see Credit Card Information for Your Seller Account.
Thank you for selling on Amazon.
Amazon Services
============== Wire Transfers ==============
Please enter the email address associated with your Amazon Seller account into the additional information field of your wire transfer.
Was this email helpful?
Action Required: Pay your seller account balance
i had an account for quite a while but due to some problems i couldn't find the time to start selling, today received this email and i have the individual option checked on my stores regions so with that said i shouldn't be receiving any account balance to pay for.
Greetings from Amazon Services.
You have a balance due in your Amazon seller account. We attempted to charge your credit card for the balance, but your bank declined the charge.
For billing and security purposes, all Amazon sellers must provide valid credit card information from a credit card acceptable to Amazon. Please verify that the credit card information you have on file is correct, and contact your bank with questions related to the accuracy of the information you provided.
It is possible that the charge was declined due to a credit limit imposed by your bank. If that is the case, we will attempt to charge a lesser amount to your card as often as every 24 hours until the remaining balance in your seller account is paid in full.
If the card was declined for any other reason, you will need to update the credit card information in your seller account. Payment will be suspended until your credit card information has been updated. Go to Seller Account information to update your credit card.
Once your credit card information has been updated and verified, payment will be initiated on your next settlement date. Additionally, any fees owed for this settlement period will be charged to the credit card on your next settlement date.
To pay by wire transfer or check, please follow the instructions at the bottom of this message.
As a reminder, for amounts you owe us, Amazon may charge any payment instrument you provide to us.
For more information, see Credit Card Information for Your Seller Account.
Thank you for selling on Amazon.
Amazon Services
============== Wire Transfers ==============
Please enter the email address associated with your Amazon Seller account into the additional information field of your wire transfer.
Was this email helpful?
2 replies
Seller_4zBzdtgCyS9EI
You always get charged for the first month when you sign up. Did the first charge go through? You also must have a valid card on file at all times to keep your account active.
CR_Amazon
@Seller_AlQ9t4ghWtRZu
Hello there! On the Invididual plan you will be charged $.99 per item sold that month. However, there is still a sign up charge associated with creating your Amazon Selling Account.
Have you opened up a case with Seller Support on this to get more information on your specific situation. I'd recommend doing so, as it would appear you did not have a valid form of payment on file for your account creation.
CR_Amazon
