How do I write customer service as a Customer @ Amazon?
I have the Echo/Alexa machine and use it to remind me of appointments. I would make my edits & changes online using a desktop/laptop. Now when I go to the site Alexa is an APP and I have to use it on my cell phone. I don't want to.
How can I contact customer support to let them know I can't use Alexa online or that I'm dissatisfied. I could file a BBB report but want to do it direct w/AMZ.
How do I write customer service as a Customer @ Amazon?
I have the Echo/Alexa machine and use it to remind me of appointments. I would make my edits & changes online using a desktop/laptop. Now when I go to the site Alexa is an APP and I have to use it on my cell phone. I don't want to.
How can I contact customer support to let them know I can't use Alexa online or that I'm dissatisfied. I could file a BBB report but want to do it direct w/AMZ.
2 replies
Seller_4zBzdtgCyS9EI
This is the Amazon seller forum, not customer support.
You are also wasting your time, Amazon doesn't care and the BBB???? Are you for real? Are you PAYING for the Alexa service Amazon provides????
Freaking entitled buyers these days
Veronica_Amazon
Hello @Seller_wM0nLLkM8WJfx,
Thanks for the post! As mentioned, as a customer, you will want to reach out to Amazon Customer Service. You can do so by phone or chat and can find the Customer Service can be contacted from the ‘Help’ page, under ‘Let Us Help You’ on the Amazon website or by calling 1-866-216-1072.
Kindest regards,
Veronica_Amazon
