This article applies to selling in: United Arab Emirates

How to view the status of a SAFE-T Claim

This help page covers the step-by-step process on how to view the status of a SAFE-T claim. To view the status of a SAFE-T claim filed by you:


  1. Visit the Manage SAFE-T Claims page. You will find this in Seller Central by clicking on Orders > Manage SAFE-T Claims.
  2. On the Manage SAFE-T Claims page, you can search for the status of a SAFE-T Claim using the SAFE-T Claim ID, Order ID, RMA ID or ASIN.
  3. If you are not using the Search option, you can look up for the SAFE-T Claims you filed in the last 30 days by toggling to the All tab on the Manage SAFE-T Claims page. You need to select the appropriate date range filters on claim date in case your claim was filed more than 30 days ago.
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