This article applies to selling in: United Arab Emirates

Image Issues

When you upload your image files, they are checked to confirm that they meet technical file requirements. Files failing to meet these requirements will not be uploaded to your listings.

Additionally, if the images on your Amazon product listings are found to be non-compliant with Amazon’s image content requirements, the product listings will be removed from search until a compliant image is provided. Review issue types in this support page.

Image rules resulting in suppression Required Action Where Prohibited
Text/Logo/Graphics/Watermarks We believe the main image has text, logo, graphic, or watermark, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Main Image
Non-White Background We believe the main image has a non-pure white background (RGB 255 255 255), which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Main Image
Cropped Product We believe the main image has a portion of the product cropped (missing), which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Main Image
Product not outside of packaging/has package tags We believe the main image has your product in packaging or brand/swing tags which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Main Image
Propping We believe the main image has props that are inside your product or obscures/surrounds your product, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Main Image
Blurriness or pixelatation We believe the main image has a blurred or pixelated product, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Image
Product Too Small We believe the main image has a product that is too small in the image frame, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Image
Prurient We believe the main image has prurience, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Image
Multiple Product Views We believe the main image has multiple images of a single product, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Main Image of Apparel
Human Model We believe the main image has a human model for a non-clothing product, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Main Image in Softlines except Apparel (e.g. Shoes, Luggage, Watch, Jewelry)
Mannequin We believe the main image has a mannequin, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Image of Apparel or Accessories
Model in non-standing position We believe the main image has a model not the standing position, which is not permitted for this product type. Please submit a compliant image to lift the suppression. Any Main Image of Apparel
Bad ASIN or Variant Your file could not be associated with an ASIN and/or variant. Upload a file that meets naming requirements. Any Main Image
Unsupported file suffix Your file type is not allowed. Upload a file with an acceptable format. Any Main Image
Image file was corrupted or of an unexpected format Confirm that your file is smaller than 10,000 pixels on the longest side, is not corrupt, and is in the correct file format (JPG, TIF, PNG, GIF in either RGB or CMYK). Any Main Image
Image dimensions too small Upload an image that is larger than 500 pixels on its longest side. Images that are larger than 1000 pixels will enable zoom functionality on the site. Any Main Image
Authoritative image already exists If a preferred image already exists for your ASIN and variant, your image will be rejected. Any Main Image
Resubmission of previously accepted/rejected images This exact image file has already been submitted. If your ASIN still requires an image for this variant, ensure that you are uploading an image that meets requirements. Any Main Image
Unknown internal error An unknown failure occurred. Please try your upload again. Any Main Image
Image with identical ASIN and Variant submitted An image with this ASIN and variant was submitted after this file was submitted. We will always accept the latest image submission. Ensure that you have uploaded the correct image. Any Main Image
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