To help us maintain a trusted marketplace for buyers and sellers, we'll
need some additional proofs for the information you provided during registration.
If you've already submitted your documents
The review process can take up to two business days from the time we receive your
documents. We will email you the result.
Note: You'll gain access to Seller Central after your account is verified.
If you haven't submitted your documents
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Select your country.
Note: Document requirements might change based on your
country.
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Provide the requested documents.
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Upload your documents.
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We accept JPEG, GIF, PNG, PDF, and Word documents. Do not include special characters
in the file name (Examples: $, &, #).
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We support documents in Chinese, English, Arabic
If your documents are in another language, you can submit notarized
translations in a supported language.
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Click Submit.
Document rejection
Important: We reject documents when we can't verify them or when they don't meet
our criteria. Our decision to approve or reject a document is final and cannot be appealed,
although you can re-apply with a new account.
Amazon requires two documents in order to verify your identity. To avoid having your
documents rejected, make sure they meet the following criteria:
All documents:
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Must be valid (not expired, revoked, or closed)
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Must be high-quality, in color, and unobstructed (not angled, blurry, or
cropped)
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Must show the full page
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Must not be a screenshot
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Must be in one of these supported languages: Chinese, English, Arabic
Note: If your documents are in another language, you can submit notarized
translations in a supported language.
Identity documents:
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Must show a full document page, or in case of national identity cards, both
sides of the card
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Must be a government-issued identity card that is distributed and recognized by
the country where you are a citizen or resident
Additional document proof
You might be asked to submit a bank account statement, credit card statement, or
business license based on your location. Make sure your documents meet the following
criteria:
Bank account or credit card statements:
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Must match the name of the business or point of contact provided during
registration
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Must contain the business address and show customer transactions
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Must be dated within the past three calendar months
Business licenses:
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The name of the legal representative or beneficiary owner should match the name
on the identity document
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The address should closely match the business address provided during
registration
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Must be valid for at least 45 days from the time of registration
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Must not be revoked or closed by the local government
DO'S for Document |
DONT'S for Document |
ID and Bank statement Should be color copy |
ID and Bank statement should not be black and white |
ID should have both side |
ID should not have only one side |
ID and Bank or credit card statement should be valid |
ID should not be expired |
ID Should have name, DOB, id no, expiry date and signature |
ID and Bank statement should not be screen shot |
ID and Bank statement should be clear |
ID and Bank statement should not be illegible |
ID should be government issued photo ID |
Bank statement should not be password protected |
Statement Period of Bank statement or credit card statement should be within
180 days |
Statement Period of Bank statement or credit card statement should not be older
than 180 days old |
Bank Statement or Credit Card statement should have complete info |
Bank statement or credit card statement should not be incomplete |
Bank Statement or Credit Card statement should have bank name, logo , address
and account holder's name |
should not be password protected |
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do not send Photo of credit card or debit card |
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should not be a Word file |