Seller Identity Verification

To help us maintain a trusted marketplace for buyers and sellers, we'll need some additional proofs for the information you provided during registration.

If you've already submitted your documents

The review process can take up to two business days from the time we receive your documents. We will email you the result.

If you haven't submitted your documents

1. Select your country.
   Note: Document requirements might change based on your country.
2. Provide the requested documents.
3. Upload your documents.
   • We accept JPEG, GIF, PNG, PDF, and Word documents. Do not include special characters in the file name (Examples: $, &, #).
   • We support documents in Chinese, English, Arabic If your documents are in another language, you can submit notarized translations in a supported language.
4. Click Submit.

Document rejection

Amazon requires two documents in order to verify your identity. To avoid having your documents rejected, make sure they meet the following criteria:

All documents:

• Must be valid (not expired, revoked, or closed)
• Must be high-quality, in color, and unobstructed (not angled, blurry, or cropped)
• Must show the full page
• Must not be a screenshot
• Must be in one of these supported languages: Chinese, English, Arabic
  Note: If your documents are in another language, you can submit notarized translations in a supported language.

Identity documents:

• Must show a full document page, or in case of national identity cards, both sides of the card
• Must be a government-issued identity card that is distributed and recognized by the country where you are a citizen or resident

Additional document proof

You might be asked to submit a bank account statement, credit card statement, or business license based on your location. Make sure your documents meet the following criteria:

Bank account or credit card statements:

• Must match the name of the business or point of contact provided during registration
• Must contain the business address and show customer transactions
• Must be dated within the past three calendar months

Business licenses:

• The name of the legal representative or beneficiary owner should match the name on the identity document
• The address should closely match the business address provided during registration
• Must be valid for at least 45 days from the time of registration
• Must not be revoked or closed by the local government

DO'S for Document	DONT'S for Document
ID and Bank statement Should be color copy	ID and Bank statement should not be black and white
ID should have both side	ID should not have only one side
ID and Bank or credit card statement should be valid	ID should not be expired
ID Should have name, DOB, id no, expiry date and signature	ID and Bank statement should not be screen shot
ID and Bank statement should be clear	ID and Bank statement should not be illegible
ID should be government issued photo ID	Bank statement should not be password protected
Statement Period of Bank statement or credit card statement should be within 180 days	Statement Period of Bank statement or credit card statement should not be older than 180 days old
Bank Statement or Credit Card statement should have complete info	Bank statement or credit card statement should not be incomplete
Bank Statement or Credit Card statement should have bank name, logo , address and account holder's name	should not be password protected
--	do not send Photo of credit card or debit card
--	should not be a Word file