Notification Preferences allow you to indicate how you want to receive notifications
and alerts about your seller account.
To set your
notification preferences, follow these steps:
From your seller account, select
then select Notification
On the Notifications Options
tab, review your email settings.
To update or add an email address,
click the Edit
button for each type of notification.
Update or add your email address,
select which notifications you wish to enable, and click Save.
Email delivery failure
On your seller account home page,
there is an alert box. This alert notifies you of any delivery failures with your email
notifications. Email delivery may fail because your inbox is full or your Internet
service provider failed to deliver the notification.
If you receive an alert, go to
Preferences to reset your delivery preferences, and then follow up with your
Internet service provider for any technical issues.
The types of notifications available to
you depends on your selling plan. The following list contains all of the available
notification types, regardless of the selling plan you have:
Notifications: Alerts you when you receive an order. You can also enable alerts for
Fulfillment by Amazon (FBA) orders and inbound shipments.
Returns and Claims
Notifications: Notifies you when you receive a return request for a
seller-fulfilled order or when a buyer is disputing a charge
Notifications: Confirms when a listing is created or closed
you when a scheduled report is available. You can select four different reports: Open
listings reports, order fulfillment reports, reports of listings sold, and reports of
Amazon Selling Coach
Notifications(this feature may not be available in
your marketplace): Contain a variety of recommendations.
Notifications: Business and technical alerts on issues that can affect
your business, such as periodic tips about new features, schedule changes or outages,
Notifications: During large-scale events that may impact orders or
shipments, we need to ensure we have a reliable and accurate Emergency Contact phone
number so that we can contact you quickly. This phone number will not be visible to
buyers and can be different from the other phone number(s) on file for your seller
To confirm which notification types are
available to you, go to Notification