This article applies to selling in: United Arab Emirates

Error 18007

Invalid OrderItemID or AmazonOrderItemCode.

This error occurs when you specify an unknown OrderItemID (order-item-ID) in your shipping confirmation file, adjustments file, shipping confirmation feed or adjustments feed. Common reasons why this might be the case include the following:

  • You provided the wrong OrderItemID.
  • You provided an internal tracking number instead of the OrderItemID.
  • Microsoft Excel changed your OrderItemID through reformatting.

To resolve this error, please resubmit your data using the OrderItemID value originally supplied in the orders report.

If you are using tab-delimited text files to manage your orders, Microsoft Excel may have reformatted your OrderItemID when you entered it in your template. To prevent Microsoft Excel from reformatting your data:

  1. Select the OrderItemID column.
  2. Click the Format menu.
  3. Choose Cells.
  4. In the Format Cells box, click the Numbers tab.
  5. In the Category list, choose Text.
  6. Click OK.
  7. Enter your OrderItemID in the appropriate cell.
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