This article applies to selling in: United Arab Emirates

Processing Seller Fulfilled Prime orders

You should first fulfill all Seller Fulfilled Prime orders and Guaranteed Delivery orders, followed by other Amazon Easy Ship Delivery orders through the existing Amazon Easy Ship pick-up process.

You must adhere to the following for order scheduling and pick-up for the Seller Fulfilled Prime program:

  • Schedule pick-up for the Prime orders received by 1 p.m. in Seller Central by 1:45 p.m. on the same day for pickup from 2 p.m. to 6 p.m. and ensure the package is ready by 2 p.m. on the same day for pick-up (at the latest).
  • Amazon will pick the Prime orders along with other Amazon Easy Ship delivery orders from 2 p.m. to 6 p.m. on that day.
  • Once your Prime orders have been picked-up, you can track the order status in the same way that you track for any other Amazon Easy Ship order.
  • You can continue to use the bulk scheduling feed file to schedule guaranteed orders.
Note: For Seller Fulfilled Prime and Guaranteed Delivery orders, our system ignores your item handling time, essentially setting it to zero days. This means that the Estimated Ship Date (ESD) will be the same date as the day you receive a Prime order (or the next business day if the date of order placement is not a business day)

For other Amazon Easy Ship orders, the item handling time will by as per default or a handling time set by you. You must ship all of your non-Prime orders by the ‘Ship By’ date.

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