This article applies to selling in: United Arab Emirates

Order identification and cut-off times

Any seller-configured Prime offer ordered by an Amazon UAE customer is tagged as a Prime order. The delivery speed of this order is One-Day delivery.

All Seller Fulfilled Prime orders are identifiable through the Prime badge and Ship By date in the Manage Your Orders page and Order Detail page. You can also view Seller Fulfilled Prime orders by using the is Prime filter in the New Orders option in Order Reports.

Prime One-Day Delivery orders

  • If you receive a Seller Fulfilled Prime Guaranteed Delivery order before 1:00 p.m. then you are required to schedule pickup for this order by 1:45 p.m. on the same day to ensure that the carrier can pick it up from you between 2 p.m. and 6 p.m., and deliver it to the buyer by the promised delivery time.
  • If you receive a Seller Fulfilled Prime Guaranteed Delivery order after 1:00 p.m. then the delivery promise is delayed by a day. You are then required to schedule pickup for this order by 1:45p.m. on the following business day to make sure that the carrier can pick it up from you and deliver it to the buyer by the promised delivery date. Saturdays are considered business days unless official holidays.
  • We will inform you in advance if we modify the buyer order cut-off time.

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