This article applies to selling in: United Arab Emirates

Requirements for One-Day Delivery

One-Day Delivery is a fast-shipping option under the Amazon Easy Ship Guaranteed Delivery program. Selling partner must meet the performance guardrails of the program to be invited to the program.

Under the Easy ship Guaranteed delivery program a selling partner must follow the below instructions.

  • All orders under One-Day Delivery received in your system on a working day between midnight and 1 p.m. Gulf Standard Time (GST) on all operating days of your store, have ‘Ship by date’ of same day as order date and must be scheduled for pickup and handed over on the same day. These orders have a ‘Ship by date’ (ESD) of the same day in the available pickup slots.
  • For all same day order, you must schedule pick-up by 1.45 p.m., in your system and keep the items ready for dispatch by 2 p.m. For Amazon Easy Ship Guaranteed Delivery orders, we will pick up from 2 p.m. - 6 p.m. (GST)
  • All orders under the One-Day Delivery received in your system between 1:00 p.m. and midnight, GST, have a ‘Ship By date’ of next day and must be scheduled for pickup and handed over the next working day.
  • All orders received in your system after 1 p.m., from the day before your day off till 1 p.m. (GST) of the day after your day off have a Ship by date of the day after your day off. And hence must be scheduled for pickup and handed over latest by the next business day after the day off. If your operation day off is Sunday, all orders received after 1 p.m., of Saturday until 1 p.m., of Monday must be scheduled for collection and handed over on Monday.
  • All orders placed on a holiday have a ‘Ship by date’ of next business day.
  • You must ensure to maintain default handling time at 1 day on Amazon Seller Central. For editing default handling time go to Settings then click Shipping Settings. Under Settings tab you will find option to edit Default Handling Time. In case default HT is not set to 1D, Amazon has the right to change it to 1D on behalf of Selling partner.

One-Day delivery orders gets automatically canceled, if not scheduled and handed over by the Estimated Ship date + 1 day. This impacts your Cancellation Rate. Cancellation charges, similar to the existing cancellation charge for Amazon Easy Ship orders will be levied on every canceled order. If your performance metrics fall below the required thresholds, your eligibility for Amazon Easy Ship Guaranteed Delivery Service will be revoked.

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