Requirements for One-Day Delivery

One-Day Delivery is a fast-shipping option under the Amazon Easy Ship Guaranteed Delivery program. If you meet high-performance standards, you can avail this option.

The Estimated Ship Date (ESD) for One-Day Delivery orders is calculated based on the time when an order is shown in Seller Central.

• All orders under One-Day Delivery received in your system between midnight, and 1:00 p.m. Gulf Standard Time (GST) Saturday to Thursday, must be scheduled for pickup and handed over on the same day. These orders have an ‘Ship By date’ (Estimated Ship Date ESD) of the same day.
• All orders under the One-Day Delivery received in your system between 1:00 p.m. and midnight, GST, Saturday to Wednesday have an ‘Ship By date’ of next day and must be scheduled for pickup and handed over the next day.
• All orders received in your system on Thursday after 1pm till Saturday 1:00 pm Gulf Standard Time (GST) have a Ship By date of Saturday And must be scheduled for pickup and handed over latest by Saturday.
• All orders placed on a holiday have A ‘Ship By date’ of next business day.
• Friday is a ship/ pick-up holiday for One-Day delivery.

You need to schedule pick-up by 1.45 p.m. in your system and keep the items ready for dispatch by 2:00 p.m. For Amazon Easy Ship Guaranteed Delivery orders, we will pick up from 2:00 p.m. to 6:00 p.m. GST.

One-Day Delivery orders may get auto-cancelled if not scheduled and handed over by the ‘Ship By date’. This will impact your Seller Cancellation Rate. Cancellation charges, similar to the existing cancellation charge for Amazon Easy Ship Orders will be levied on every cancelled order. If your performance metrics fall below the required thresholds, your eligibility for Amazon Easy Ship Guaranteed Delivery Service may be revoked.