This article applies to selling in: United Arab Emirates

Troubleshooting any errors in Schedule pickup

If you use Amazon Easy Ship service, you need to schedule the pickup of each package in Seller Central. See this page on Processing Amazon Easy Ship orders.

Follow these troubleshooting steps if you are facing an error at the time of scheduling a pick up for your Amazon Easy Ship orders:

  1. During pickup scheduling, please make sure that weight of the package does not exceed 25,000g (25kg) and dimensions do not exceed – Longest dimension or Length: 120 cm and Girth: 250 cm (Girth = Length + 2 (Width + Height)).
  2. Re-enter the Amazon Easy Ship pickup address by clicking Easy Ship Settings link in Account Info section accessed from Settings tab.

If you are still facing an error, contact Seller Support.

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