This article applies to selling in: United Arab Emirates

Amazon’s Policy on Selling Electronic Mobility (E-Mobility) Devices in the United Arab Emirates (UAE)

Important: If you supply products for sale on Amazon, you must comply with all local laws and Amazon policies applicable to those products and product listings.

On this page, you will find:

  • What is an Electronic Mobility (E-Mobility) device?
  • Examples of product types
  • What is Amazon’s policy on selling E-Mobility products in the UAE?
  • What information do I need to provide to Amazon when requested?
  • What will happen if I do not follow Amazon’s policy on selling E-Mobility products?
  • How do I request product removal from Amazon Fulfilment Centers?
  • Additional Resources

What are E-Mobility products?

E-Mobility include the following product types:

Hoverboard - A hoverboard is a self-propelled two-wheeled electric device powered by an onboard battery pack with two wheels and a board between the wheels for the rider to stand and balance on. The user shifts his/her weight to move the device in the desired direction. There are no handlebars on hoverboards.

Monorovers / Electric Unicycles - A monorover or an electric unicycle (E-Unicycle) is a self-propelled electric device powered by an onboard battery pack with one or two centrally-located wheels with small platforms on either side for the rider to stand on during operation. The user shifts his/her weight to move the device in the desired direction. There are no handlebars on monorovers.

Electric Skateboard (e-skateboard) - An electric skateboard has four wheels and has an added battery pack and power system to aid riders with added torque while travelling. An electric skateboard may have a handheld remote control to allow the rider to control the device during use.

Electric Scooter (e-scooter) - An electrical scooter is an e-mobility device with no seat for personal transportation, and may take a number of different forms, including foldable scooters and kickstand scooters.

E-mopeds and powered e-cycles - Rideable scooters with seat (mopeds) have two or three wheels and a max speed of less than 45 km/h. Powered e-cycles have an electric motor and a pedal assistance, with maximum speed of less than 25 km/h. Both devices are used for personal transportation.

Self-Balancing Personal Transport - A self-balancing transport device may have one or two wheels. These devices are powered by a rechargeable battery pack and use the shifting weight of the rider to balance the device. Common examples of self-balancing transport devices include Segway-branded products and OneWheel-branded products.

Electrical Bicycle (e-bike, e-bicycle) - An electric bicycle, also called an e-bike, is a two-wheeled device used for personal transportation. Resembling an analogue bicycle, these products have an added battery and power system to aid the rider with added torque when traversing elevated or rough terrain.

Electric Tricyle (e-trike, e-tricycle) - An electric tricycle is equivalent to an electric bicycle, but with the exception of an additional wheel.

Electric Quadricycle - Quadricycle is a four-wheeled light electric vehicle with max speed of less than 45 km/h and is used for personal transportation.

What is Amazon’s policy on selling Electronic Mobility products in the UAE?

If you are selling E-Mobility devices, you may be asked to provide documents to confirm the safety and compliance of your products. Amazon requires documentation that indicates testing compliance with standards or regulations for each product you are applying to sell.

E-Mobility devices must meet the standard and regulation requirements listed below:

Product Regulation/Standard Requirements
E –Mobility devices (except Hoverboards)

Declaration of conformity

+

ECAS certification based on:

  • UAE.S IEC 60335-1
  • UAE.S IEC 62133
  • UAE.S IEC 61558-2-7
  • UAE.S IEC 61558-1
Hoverboards

Declaration of conformity

+

ECAS certification based on:

  • UAE.S IEC 60335-1
  • UAE.S IEC 62133
  • UAE.S IEC 61558-2-7
  • UAE.S IEC 61558-1

+

UL 2272 certificate - Note: Despite the fact that this certificate is not legally required by UAE legislation, it is required by Amazon policy for selling Hoverboards
Note: You certify that all materials you submit are authentic and accurate. Amazon may remove your selling privileges for failing to meet these safety requirements.

What information do I need to provide to Amazon when requested?

Amazon’s policies require that E-Mobility devices sold through the Amazon website meet our certification standards. Have the following documents available at all times. If you are contacted by Amazon requesting documents, please submit the following information to mea-e-mobility@amazon.ae

  1. Company name
  2. Confirm your products are intended for sale on amazon.ae
  3. Seller/Vendor ID
  4. Email address
  5. Phone number
  6. A list of ASINs you are applying to sell
  7. For each ASIN you wish to list, please provide product images showing:
    • Model number and Brand name
    • CE or ESMA marking
    • Image of AC plug, it must be UK (Type G)
    • Name and address of manufacturer or UAE based importer in case the manufacturer is based outside UAE
    Note: Any written warning/product manuals needs to be in Arabic, or Arabic and English.
  8. Declaration of conformity (DoC) from the manufacturer
  9. ECAS certification from Emirates standardization & Metrology Authority (ESMA) displaying the following standards:
    • UAE.S IEC 60335-1
    • UAE.S IEC 62133
    • UAE.S IEC 61558-2-7
    • UAE.S IEC 61558-1
  10. UL 2272 certificate

What will happen if I do not follow Amazon’s policy on selling E-Mobility products?

If you do not provide the required information, Amazon may:

  • Cancel your listing
  • Suspend your listing privileges
  • Suppress your ASIN(s)

Amazon reserves the right to take any further actions that are necessary and to make judgements in its sole discretion about whether or not a listing is appropriate.

How do I request removal of my products from Amazon Fulfillment centers?

If you do not appeal the suppression on your ASIN(s) or your appeal is unsuccessful, you have 30 days to create removal orders on your products from our fulfillment centers from the day you receive the suppression notification, after which Amazon may dispose of your products. Please visit the following pages for more information:

Additional Resources

Sign in to use the tool and get personalized help (desktop browser required). Sign In


Was this article helpful?
Thank you for your feedback
What can we improve? (Optional)
1000
What was helpful?
1000
Thanks again for your help!
Thank you for your feedback. If you have more questions, please Contact Us.

Reach hundreds of millions of customers

Start selling on Amazon


© 1999-2020, Amazon.com, Inc. or its affiliates