Amazon offers the Partnered Carrier program to assist sellers looking to inbound inventory into Amazon fulfillment centers. The shipping services are provided by the carrier and not Amazon. Amazon only facilitates your engagement of the carrier to provide these services. These services are provided independently of Amazon and the there is no agency relationship between the carrier and Amazon.
Yes, provided the products are in a country covered by the Partnered Carrier program and the manufacturer or distributor accepts to use the carrier. All you need are the shipment details while creating the shipment in Seller Central.
For example, you will need to know the number of boxes and the accurate weight and dimensions of each box to get an estimated rate and print shipping labels. Enter the manufacturer’s address as the ship from location. Once you print the labels, send them to your manufacturer. Alternatively, you can also email the label to the manufacturer for them to print and paste on the shipment.
Amazon does not provide the shipping services, only the carrier. The carrier will coordinate with you directly to agree a pickup slot before the selected pickup date. If in case you do not hear from the carrier before the selected pickup date or have any other problems with the pickup, then you can contact the carrier Cititrans on +86 181-0280-6672.
Refer to the table below for the list of cities supported by Cititrans:
|Pickup area||First mile lead time in hours||Pickup party|
|Shenzhen (whole territory)||24||Cititrans|
|Dongguan Fenggang, Dongguan Tangxia, Dongguan Qingxi, Dongguan Dalang, Dongguan Changping||24||Cititrans|
|Guangdong Province (except Shenzhen and above areas of Dongguan)||24-48||Cititrans subcontracted local service provider|
|Fujian, Zhejiang, Jiangsu, Shanghai, Chongqing, Beijing, Tianjin, Xi'an, Zhengzhou, Hefei, Wuhan, Changsha, Nanchang, Shijiazhuang, Chengdu, Qingdao||48-36||Cititrans subcontracted local service provider|
|Cititrans receiving warehouse address: The whole first floor of building B, No. 84, Longping West Road, Fenggang town, Dongguan City, Guangdong Province|
Yes, you should be able to get a confirmation receipt from Cititrans drivers. Drivers are required to scan all packages at the seller’s location during pickup. This “origin scan” is the official record that Cititrans has possession of the shipment, but you may want to ask the driver for a confirmation receipt as well. You can see the origin scan as part of the tracking history on the Seller Central Shipment Summary page under the Track Shipment and Shipment Events tab.
Shipment weight is the actual weight of your shipment based on the weight per box that you provide in the shipment packing information. Dimensional weight reflects package density based on the carton dimensions that you provide in the shipment packing information. We use the higher of the two weights as the billable weight for small parcel shipments.
The following limitations apply:
We estimate shipping cost based on the shipment packing information you provide (box weights and dimensions), product category and the billable weight. You are responsible for providing accurate shipment information and for the actual cost of the shipment. Providing inaccurate information may result in the blocking of future shipments to the fulfillment center, or an additional charge. The estimated shipping cost includes all the cost involved in the shipping, including custom duties and taxes.
Dangerous goods are prohibited on partnered carrier shipments and you will need to send any shipment that contains dangerous goods with your own carrier. For more information, see Examples of products that may be regulated as dangerous goods.
Amazon will not issue an invoice to you for the partnered carrier service. Amazon is not providing the carrier service but instead only facilitates you entering into a contract with the carrier. The carrier provides the services directly to you. The carrier will email you the invoice in a .PDF format to your registered email address.