This page mentions the steps you need to follow to schedule a pickup with Amazon Easy Ship and print shipping labels.
If you are one of a few sellers using Amazon Easy Ship who have been notified to do drop-offs instead of pickups, you should still follow the instructions laid out below to get your shipping labels using the ‘Schedule pickup’ functionality. You will then affix the label and drop off the package at the designated carrier location, rather than waiting for pickup. See the notes at the end of this help page.
This is a rare case.
Most sellers should wait for the Amazon delivery service associate to pick up packages from their location.
Schedule a Pickup & Print Shipping Labels
To schedule pickup for an Easy Ship order, you may opt for one of the following methods:
Method I: Schedule pickups for each order individually
On the Manage Orders page, click the Schedule Pickup button for the order you want to ship.
All orders that can be delivered by Amazon Easy Ship will only have the Schedule Pickup button, and you are required to deliver them using Amazon Easy Ship. There is no separate requirement to confirm the order. Once your order has been picked up by the Logistic Services Provider (LSP), shipment will be confirmed automatically.
If you are not a seller using Amazon Easy Ship, or if you have been notified that you qualify to use ‘self-ship’ in addition to Amazon Easy Ship for certain items: You will have to ship the items with a third-party courier, and confirm the shipment in Seller Central once you have done so.
Method II : Schedule pickups in bulk for multiple orders using Seller Central
Follow these steps to schedule pickups using bulk UI:
After batch processing is complete, the status will change to ‘Waiting for pickup’ for orders that are successfully scheduled and will remain ‘unshipped’ for orders that were not scheduled.
Method III: Schedule pickups in bulk for multiple orders using feeds
Using this method you can schedule pickups of a maximum of 500 orders per feed file. Use multiple feed files to schedule pickups for more than 500 orders.
On the Upload Order Related Files page (Seller Central > Orders > Upload Order Related Files) , click on the Schedule Pickup option. You are now required to follow the following three steps:
Click the download template button to download the template or click on the link below. Select a destination folder on your computer and click Save. Schedule Pickup Template.
The table below contains the description and accepted values and formats for the data to be filled in the Schedule Pickup template.
|Column Name||Description||Accepted Formats/Units||Comments||Example|
|Order_id||Amazon's unique, displayable identifier for an order, provided in your Order Report.||### - ####### - #######||order_id should only be a numeric value -with an exact length of 17 characters||123-1234567-1234567|
|Package_weight||The total weight of your package in grams (g). It must include the weight of the item and packaging material. Your package will be rejected by the delivery associate if the weight is found to be incorrect.||Grams (g)||Package weight should be a positive number with upto 2 decimal places. Minimum weight of 1 g and maximum weight of 25,000 g is allowed.||654|
|Package_length||The length of your package in centimeters (cm). The largest dimension is assumed to be the length, the second largest width, the smallest one height.||Centimeters (cm)||Package_length should be a positive number with upto 2 decimal places. Package length should be greater than 0 and less than 120 cm.||50|
|Package_width||The width of your package in centimeters (cm). The largest dimension is assumed to be the length, the second largest width, the smallest one height.||Centimeters (cm)||Package_width should be a positive number with upto 2 decimal places.Package width should be greater than 0 and less than what will ensure the Girth does not exceed 250 cm. (Girth = Length + 2 (Width + Height))"||35|
|Package_height||The height of your package in centimeters (cm) that you wish to ship. The largest dimension is assumed to be the length, the second largest width, the smallest one height.||Centimeters (cm)||Package_height should be a positive number with upto 2 decimal places. Package height should be greater than 0 and less than what will ensure the Girth does not exceed 250 cm. (Girth = Length + 2 (Width + Height))"||30|
|Package_girth||The girth of your package in centimeters (cm) that you wish to ship. The Girth is calculated by: (Length + 2 (Width + Height))||Centimeters (cm)||Package_girth should be a positive number with upto 2 decimal places. Package girth should be greater than 0 and up to a maximum of 250 cm.||210|
|schedule_pickup_date||The date when you want your package to be picked up by Amazon||DD-MM-YYYY||The pickup date should be within two working days from the date of uploading this file. (e.g. if you are scheduling a pick up before or at 09:45 AM on 2021-03-14 Sunday, you can choose from two slots 10:00 am – 02:00 PM or 02:00 PM – 06:00 PM, same slots for Monday, whereas if you are scheduling a pick up at 01:45 PM on 2021-03-14 Sunday, you can choose from 10:00 am – 02:00 PM or 02:00 PM – 06:00 PM on Monday or Tuesday)||20-07-2019|
|schedule_pickup_time||The time slot in which you want your package to be picked up by Amazon||Only acceptable values: 10:00 AM and 02:00 PM.||
Make sure your schedule is completed 15 minutes before the stipulated time/slot. However we suggest you to keep 15 minutes buffer for file processing and schedule 30 minutes before the stipulated time (e.g. For 10:00 AM slot, you can start the upload of the schedule pickup file by 09:45 AM) and for 02:00 PM slot, you can start the upload of the schedule pickup file by 01:45 PM)
|merchant_additional_identifier||An Identifier to be printed on shipping label. This is an optional field||Alphanumeric text||Alphanumeric text, with minimum 0 characters and minimum 25 characters||XYZ1234567890|
Why you may not have any available time slot options for scheduling: If all the available time slots are after the Estimated Ship Date, you will not have any time slots options for scheduling. Please ensure that you schedule pickups before last slot on Estimated Ship Date to avoid this.
After your item is picked up by Amazon, your shipment is automatically confirmed. You don’t have to explicitly confirm shipment for your Amazon Easy Ship orders. Once the pickup happens, we do the following:
Certain sellers may be pre-notified by Amazon that they should do drop-offs, rather than pickups.
To schedule a drop-off for an Easy Ship order, you can opt for one of the following methods:
Method I: Schedule a drop-off for each order individually.
Method 2: Schedule drop-off in bulk for multiple orders using Seller Central.
Follow these steps to schedule pickups using bulk UI:
If an order is not scheduled due to errors, click View Processing report to download the processing report. Any Easy Ship unshipped orders caused due to errors during bulk scheduling must be scheduled again one by one.
You can also monitor the progress and reprint the labels and invoices (available only for last 10 batches) by clicking Bulk scheduling status on the Manage Orders page.
After batch processing is complete, the status will change to Pending drop off for orders that are successfully scheduled, and will remain Unshipped for orders that are not scheduled.
Contact us if you have questions, or for more information.