Learn about the general preparation requirements
for sending inventory to Amazon fulfillment centers, as well as the specific product
categories that require specialized prep.
Important: Failure to comply with FBA product preparation requirements, safety
requirements, and product restrictions may result in the refusal of inventory at the Amazon
fulfillment center, disposal or return of inventory, blocking of future shipments to the
fulfillment center, or charging for preparation or for noncompliance at the fulfillment
Follow these guidelines when you dispatch products to
Amazon fulfilment centres. Amazon reserves the right to return any items that are packed in
a way that does not meet these requirements.
Please download the Prep Matrix document to print and use as a quick
reference when preparing products for dispatch to Amazon fulfilment centres.
Any FNSKU used by the seller must correspond to one unique product, including
assortments that should have a unique FNSKU per assortment type.
All individual SKU items must be contained within a single package, including multiple
volume set book publications. Amazon does not accept products requiring assembly of
multiple separate pieces at our dock (for example, wheelbarrows where handles and legs
come in separate boxes).
All products must have a single scannable barcode, placed on the outside of each
dispatchable unit, which is accordingly registered in the Amazon catalogue and uniquely
identifies the product. This may be an EAN/UPC/ISBN for "Stickerless, commingled" stock,
or an FBA FNSKU label for "Stickered" stock. The barcode should also be printed in human
readable form. It should be positioned on the exterior of the product in a flat, easily
accessible and scannable location (i.e., not positioned around a corner or curve or on a
All items must be easily identifiable. Packaging must carry a label with an identifier
(such as title, colour and model number) in addition to their EAN/UPC/ISBN barcodes.
Unauthorised marketing materials (e.g. pamphlets, price tags or other non-Amazon
stickers) are prohibited. Amazon will not accept pre-priced labels or products.
Note: Make sure that your items are packed securely to prevent damage.
Safety: You are required to use safety knives with
covered blades in packing and distribution of Amazon deliveries to prevent sharp objects
such as blades being accidentally left in cartons and products that are liable to cause
injury to Amazon Associates or Amazon customers.
Sharp/Hazardous or Damage-Prone Items: Amazon reserves
the right to specify products needing additional protective packaging in order to preserve
the integrity of the product throughout the fulfilment process. Products sensitive to dust,
dirt or humidity must be protected by transparent poly bags. Any product having the
following attributes delivered to the Amazon fulfilment centres with inadequate or
non-compliant packaging will be refused or repackaged by Amazon at the seller's expense and
may be subject to non-compliance fees.
Shock-sensitive articles (e.g. hard-drives):
Shock-sensitive units must be packaged individually in protective material (such as bubble
wrap). All items must be packaged individually.