To ensure that buyers have a consistent experience, Amazon requires sellers to have return policies that are at least as favorable as the Amazon return policies (i.e., equally or more generous to customers).
To help provide the best experience for buyers, the return information on your Amazon seller information and policies page clarifies that buyers can return products to you in accordance with the Amazon return policies. The return information directs buyers to the Amazon return policies and gives buyers the ability to contact you for information about any more favorable policies that might apply.