The following requirements apply to all
boxes shipped to Amazon fulfillment centers whether by small parcel delivery, less than
truckload (LTL), or full truckload (FTL) shipping.
Each box must be limited to contain only
one shipment ID.
should weigh no more than 23kg, unless it contains one single oversized item that
exceeds 23kg. Boxes weighing more than 15kg must be marked "Heavy Package" (viewable
from both the top and sides of each heavy-weight container). Cartons weighing more
than 23 kg must be broken down into smaller shipment weights. Unless they contain one single Oversize* Unit that exceeds 30 kg.
dimensions should not exceed 63.5 cm on any side, unless the dimension of a single
shippable unit exceeds 63.5 cm in itself.
Neither point-of-sale containers nor bulk boxes may be used for
Products to be sold as sets (e.g., a
NASCAR® set of six unique Hotwheel® cars, sold as one unit) must be marked as sets on
shipping containers and packaging. This includes multi-volume set media publications.
Place markings for sets on top of the container over the box flap joint.
Boxes must be packaged so that the contents
can withstand the rigors of transportation and processing at Amazon fulfillment
centers. If you need to use dunnage while transporting your shipments to the
fulfillment center, ensure that you use Amazon-approved forms of dunnage.
List of approved forms of dunnage:
Full sheets of paper
List of unapproved forms of dunnage:
To know how you can pack your shipment to an Amazon
Fulfillment Center, see FBA Packing Video Tutorials.
For detailed boxes’ labeling, see the page Small Parcel Delivery to
Physical Delivery Requirements
All shipments not delivered by small parcel carriers must be loaded on pallets.
Use 1,0m x 1,2 m, 4-way access, wooden pallets. If a single,
large Unit cannot fit on a 1,0m x 1,2 m pallet without overhanging the edges,
use a pallet size and type that is suitable for the Unit.
Ship only on pallets that are in good condition.
Do not ship Units on pallets made of a weak material such as cardboard or
Broken and damaged pallets are not acceptable and may be rejected at the
Ship Units on GMA Standard Grade B or higher pallets.
Ship food and grocery products on GMA 1A grade pallets. Pallets meeting the
GMA grade 1A and 1B are acceptable for Grocery and Health & Beauty products
Do not ship Units on PECO pallets, which cannot be moved using a standard
The Units of each pallet must all belong to one Shipment ID.
Place shipping boxes that are intended to be sold together (such as a set)
weighing more than 50 kg on a single pallet (one sellable Unit on each) or
clamp them together.
Place a single, non-clampable shipping box or Unit (such as furniture)
weighing more than 50 kg on its own pallet.
Pallets can be built up to a maximum of 1.6 metres high, including the pallet.
Double-stacked pallets: 2.7 metres.
Regardless of the pallet option, pallets must not exceed 500 kg in gross
weight including the weight of the pallet.
All pallets must be wrapped in plastic with a “do not break stretch wrap” or
“do not break down” notification to the carrier.
The stretch-wrap must completely hold the product to the pallet to prevent
shifting during transit. The use of clear stretch-wrap is preferred.
Wrapped pallets must have shipment labels placed on all four sides and on the
outside of the stretch-wrap.
Palletised deliveries must be made on a vehicle that is able to reverse up to our
loading bay door and allows access to the rear of the vehicle by powered industrial
pallet trucks. This should be at least a 7.5t vehicle or greater with a reinforced
For detailed pallet, pallet label and vehicle
requirements, see Arranging for a Truckload Delivery to Amazon
We cannot accept packages that are
handed in at the reception.
Private domestic vehicles are not allowed to make deliveries to Amazon's
fulfillment centers. To avoid disappointment, we strongly recommend that you use a
reputable carrier company to deliver shipments on your behalf.
Acknowledgement for Huawei items
You acknowledge that the US Department of Commerce Bureau of Industry and Security has
restricted and may in the future restrict dealings with Huawei Technologies Co. Ltd. and
certain of its non-U.S. affiliates included on the bureau’s Entity List ("Huawei Listed Entities"). You are
responsible for complying with these restrictions, as updated from time to time, in relation
to any products, software, or technology ("items") that you receive from Amazon or its
affiliates. This includes ensuring that you do not remove, transfer, or accept any items,
including inventory, that are subject to these restrictions from Amazon or its fulfillment
centers if you are a Huawei Listed Entity or for the purpose of transferring or delivering
such items to a Huawei Listed Entity.