Need help with Suspected Intellectual Property Violations
I need help to get this issue resolved in the right way because I did deep research and its really cant find the right way to deal with this so I have received notification of Suspected Intellectual Property Violation for one of my listings so immediately I have deleted the listing from my inventory
And I have no plan to list this ASIN in my inventory again as it doesn’t really generate Sales
My concern is after deleting the ASIN do I still need to send Plan of action?
When I asked the seller support team they said that
(((Please note, if the listings mentioned under the Policy compliance is closed/deleted then there is no further action required. Having said that we will not be able to remove the ASINs from your Account health section. As they remain in your seller central account for up to 180 days since the time you have received the violation notification)))
I have invoices from authorised distributor
But as above seller support mentioned no further action required from my side is it correct?
I want to know what the right process after deleting the ASIN ?
Don’t want to be deactivated in the future for this issue
My account health showing GOOD
So kindly advice if something I need to do in this regards and attached is screenshot of my notification
Thank you for any recommendation
Seller_1aEvqRrrAUroC
@Xavier_Amazon @Raya_Amazon @Amar_Amazon help please
Seller_1aEvqRrrAUroC
@Mona_Amazon help please
Seller_cxvgipDe09gJP
you dont need to do anyhting.
just wait for them to take the action required, i believe.
it happened to me also.
thankful that my account is not deactivated
Seller_cxvgipDe09gJP
they need 4 days max to act on it,
as they say
Seller_cxvgipDe09gJP
it came from my notice,
and
there is someone who posted that
they need 2-4 days.
so i think it is more common
Seller_cxvgipDe09gJP
so you say
Seller_cxvgipDe09gJP
follow only what they are saying
drink coffee
now that we are many,
they are making priorities
Seller_cxvgipDe09gJP
im also grateful that they have AI.
that way dramas wont get thru
Seller_cxvgipDe09gJP
Artificial Intelligence
Seller_ZcVozDkk4TtD7
Dear i give you exact solution. You need to remove violation. So just go to account health and check which violation. Then click to explain i am not selling counterfeit products. I am selling 100% original item and i have invoices for these items or this item. So then next and then upload your proof of invoice.so you will get 0 violation within 5 hours. i do same thing 2 times. Work and listing also activated by amazon they said after review we decided you can sell
